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Friday, February 10, 2012

How Petiks are you?

PETIKS (slang) noun: in Filipino (Tagalog), referring to a procrastinator or a person who habitually unwinds.

Back when I was an agent, the company sees to it that their employees are really utilize. They projected a minimum of 70% Utilization on your everyday work. This does not include your Communication to your peers such as answering work related emails or making a work related phone calls. We are always being reminded of our Utilization as this is how the center is being paid.


I was lucky that I have been promoted to a support position outside the company. This gave me a whole new view of work loads. I am part of the WFM Reporting team where we do frequent reports for the account or department. Once you get used to your daily task it will come to a point that the time you spend in creating your daily task becomes smaller, thus, Utilization may come to point of below 50%. Usually, I just spent an hour of doing the reports and the rest is Petiks moments.

Petiks moments is fun as you may be able to stuff that is not work related thus help you squeeze your other stuff to your work time. You may be able to surf the internet, watch the latest episode of an American Series that you are watching, get to Facebook, Twitter, read blogs etc. However, in the long run, you'll get bored with your work habits which may result to employee dissatisfaction.

Like my case, after that role, I transferred to IBM Business Service thinking that I will be handling professional work stuffs. Yes, IBM did not fail me, Workload and Petiks time is appropriate and Justifiable. At least I get to work for 8 hours with side reading and side surfing. Now, I got promoted and transferred to another team/role. Though the role is a highly technical role which require a lot of logic part of our brain, I am left with a lot of Petiks time again.

I peg my Utilization to 20-30% per day. The rest of my time are allotted to Internet Surfing. I almost read all Internet stuffs that I know just to pass time and now leads me to boredom.

So if this is also your case, How do you pass your time?

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